To no one's surprise, I'm sure: The Great Satan, aka Wal*Mart.
(Warning: this blog entry is profanity-laced & provides clear proof of some really horrific behavior on my part....)
I had a day off this week, so I decided to spend most of it running desperately-needed errands and returning things to various stores. We had purchased some sunscreen in June from The Great Satan (TGS) and I finally came to the grim conclusion I was going to have to go back & return it and once again realizing it is seriously not worth saving a few bucks to have to endure the North Windham TGS or any other for that matter.
So, I sauntered in, fresh from getting a sassy new haircut (which both my hairdresser & I agreed is 'fucking cute') and I'm in a fine mood, it's not packed in there and I head straight for the return counter in the front of the store. As I'm sauntering, I hear ''Lady! LADEE! LADee! LADY!" being shrieked and since everyone is looking at me, I turn around, stalking back to the thickly bespectacled hobbit 'greeter' who was 'greeting' me. I bent down, got in her face (as they say) and said 'Are you yelling at me? WHAT is your problem?!' She says something to me, which I could not understand as she obviously cannot speak English at all.
So, I get the impression that she wants to check my bag - I tell her I'm just returning stuff, so she takes my bag to check it (by now I'm seriously fucking furious), then decides to start chatting with a friend. Oh, I don't think so. I get right in there and say 'Hurry the fuck up- if you're going to waste my time, get a fucking move on!' So, she does whatever it was that needed to be done (scanning the stuff and giving me barcodes- WTF?) and I GRAB the bag from her and snarl 'I wouldn't be such a bitch if I wasn't fucking treated like a fucking criminal the second I walked through these doors!' So, thoroughly irate, I turn my wrath on the woman at the returns counter and asked what that was all about. She said 'we always do that', which is patently untrue as that has never happened to me before the last two times I ever returned anything. So much for consistency. Then when I ask her why this is done, she goes on, (completely freaked out at my hostility - yeah, I'm weird, don't like being treated like shit) about people who walk in and put stuff in bags to try to get money....then she stops. I say 'Oh so you just assume everyone is stealing? Don't you people even fucking know that unless you actually see something stolen it is slander to say someone is a thief? I'm surprised you haven't been sued yet!' Then she decides to tell me the items returned don't match the receipt - yeah RIGHT. She clearly does not get that I'm truly past the point where fucking with me might be a good idea. I fix her with THE STARE & quietly say 'Well why don't you get your manager over here so I can explain what fucking morons the cashiers are- either the moron at the register when I bought these items gave me the wrong receipt or the idiot in front of me can't do her job and read the receipt. So, what's it going to be?'
Yeah, I got my money. And the District Manager got an email. And the Better Business Bureau got a letter. TGS doesn't want to post its policies, then fuck 'em.
I kinda feel badly, but...they get what they deserve if they uphold these totally demeaning, accusatory practices. The people at BJs have endured my wrath for the same reasons as well.
So, Fuck the fuckity fucking fuckers at Wal*Mart!